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FAQ - Mutual Funds | Sadhan

FAQ - Mutual Funds

Transactions

Transactions

Find out about the type of transactions you may perform using our mutual funds module. Also, know more about the process.

What is Sadhan's role in processing user transactions

As a corporate mutual fund distributor, we acquire users' investments in mutual fund schemes; executes those transactions through its system platforms and maintains portfolio reports of investors.

What type of transactions can I perform using the app

At present, you may perform these transactions: Search, SIP (Systematic Investment Plan), Lumpsum Buy, Portfolio Review and Redeem. As of now, we do not offer STP (Systematic Transfer Plan) and SWP (Systematic Withdrawal Plan).

What type of transactions I wont be able to perform using the app

As of now, we do not offer STP (Systematic Transfer Plan) and SWP (Systematic Withdrawal Plan).

What is the offline mode of transactions

As corporate mutual fund distributors we are empanelled with majority of the Asset Management Companies and are authorized to distribute their schemes. Apart from our mobile application platform, we can also perform transactions for our users using alternate modes such as webportals of RTAs and submission of physical forms. These alternate modes are called offline mode. In case, you are facing problems with booking a transaction using the app please contact us to book transactions using offline mode. Please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com to get in touch.

What type of transactions can I perform using the offline mode

You may perform all types of transaction using the offline mode: Search, SIP (Systematic Investment Plan), Lumpsum Buy, Portfolio Review, Redeem, STP (Systematic Transfer Plan) and SWP (Systematic Withdrawal Plan).



Onboarding

Onboarding

Find out about our seamless digital onboarding process

Can I complete my KYC and onboarding process online

Yes, you may complete the KYC and onboarding process seamlessly using our app. Please follow the instructions on the app about document requirements and complete the process in one go. Help tips are easily available on our onboarding screens.

Can I complete my KYC and onboarding process offline

Yes, in case you are facing difficulties in completing the onboarding process online, you may please get in touch with our support team. They will assist you in completing it using the offline mode. You may send us a whats app text @ +917400174893 or write an email to us @ support@sadhanwealth.com

Support with onboarding process

For any assistance with the onboarding process, please send us a whats app text @ +917400174893 or write an email to us @ support@sadhanwealth.com.



SIP Basics

SIP Basics

Know more about the SIP mode and how to book SIP transactions using the app

What is SIP

SIP or Systematic Investment Plan is a mode of investment in mutual fund schemes where the investor invests a fixed sum at set regular intervals. These SIP instalments are set as standard payment instructions or mandates, valid for the total period of SIP.

What are the benefits of SIP

Benefits of SIP are:

1. Regular investment at set intervals helps reduce the impact of market fluctuations on the quantity of units you receive

2. Committed disciplined saving

3. Flexibility to start investing with small amounts and top up later

Can I start SIP in any scheme

You may start SIP in any open ended scheme available for investment and where SIP is allowed. In specific information for the scheme, you can find out if it is available for SIP.

What is the minimum amount for SIP

Every mutual fund scheme has a specific minimum SIP amount. Investors may set up the SIP amount at that or more.

What are the different frequencies for SIP

SIP may be set at various periodic intervals such as Daily, Weekly, Monthly or Quarterly.

What is the minimum number of instalments for SIP

Every mutual fund scheme has a specific minimum number of SIP instalments. Investor may set up the SIP with minimum instalments or more.

What is the maximum number of instalments for SIP

Every mutual fund scheme has a specific maximum number of SIP instalments. Investor may set up the SIP with instalments upto the maximum number allowed.

How does SIP help manage impact of market fluctuations

Investing through a Systematic Investment Plan (SIP) offers a strategic approach to capitalizing on market volatility. Employing the straightforward yet effective technique of 'Rupee Cost Averaging', SIP provides a valuable tool for investors with a long-term perspective in equity mutual funds. This method effectively transforms market downturns and fluctuations into favorable outcomes. 
Under the SIP framework, a fixed amount is invested at regular intervals, typically monthly, on a specific date. The investment yields a certain number of units of the fund based on the invested SIP amount and the Net Asset Value (NAV) on that particular day. In light of the inherent market fluctuations (favorable and adverse phases); the impact on the NAV of the chosen fund is notable.
During market downturns, the NAV of the fund decreases, resulting in a higher number of units allocated on the day of the SIP installment. Conversely, in periods of market upswings or positive performance, the NAV rises, leading to a lower allocation of units. Consequently, the fluctuation in market conditions contributes to a reduction in the average cost of investment through SIP, thereby enhancing overall returns.

How do I decide what is the optimum SIP amount

To ascertain the appropriate Systematic Investment Plan (SIP) amount, it is imperative to consider the following factors:

1. Financial Goal Calculation: Determine the current cost of the financial goal.

2.Time Horizon: Establish the timeframe within which the financial goal is intended to be achieved.

3. Inflation Rate Consideration: Identify the average inflation rate to project the future goal amount after accounting for inflation.

4. Inflation Adjusted Goal Amount: Calculate the goal amount adjusted for inflation.

5. Return Expectation on Mutual Funds: Define the expected rate of return on mutual fund investments, considering the specific nature of the investment, such as equity mutual funds.

6. SIP Amount Calculation: Determine the SIP amount required to reach the inflation-adjusted goal amount.

7. For further assistance, please drop us a whats app text @ +917400174893 or write an email to us @ support@sadhanwealth.com

What is the minimum investment period that experts recommend

It is widely recommended by a majority of financial experts that in order to generate wealth through Systematic Investment Plan (SIP) investments, a minimum tenure of five years is advisable.

How do I get help with selecting schemes for SIP

You may explore our Knowledge Centre to get information about multiple scheme types and basis of selection of schemes suitabe for different investment objectives. For further assistance, please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com



Setting up SIP

Setting up SIP

Know more about the SIP mode and how to book SIP transactions using the app

How do I set up SIP using Sadhan

1. You may open the SIP transaction screen by clicking on a shortcut on Mutual Funds home screen. Alternatively you may select a scheme from the collections and click on the band to open SIP transaction screen.

2. Set up a payment mandate if there is no approved mandate in place.

3. Complete all the fields on SIP transaction screen and verify the order with OTP.

4. Proceed to pay for the SIP through a mandate.

What are the important points to note while setting up SIP

Please note the following important points before setting up SIP:

1. Decide about the SIP amount, frequency, number of instalments and date

2. Ensure that the values you enter are valid as per minimum instalment amount, minimum number of instalments and lead time till SIP start date

3. Ensure that you have authorized a payment mandate 

Can I change the SIP parameters

Yes, any time during the validity of SIP you may change its parameters such as instalment amount, number of instalments, date etc. As of now, this feature is not available on the app. Our support team will assist in completing the modification in offline mode.

What is a mandate

A mandate is an instruction issued to the bank to honour future payments initiated by the mandate holder. Such payment instructions must be for the amounts lower than the mandate amount. You cannot use a mandate to make a payment that exceeds the mandate amount. While setting up a SIP, payment is done through an authorized mandate. On the SIP dates, automated payments will take place against the mandate.

How do I decide what is the right mandate amount

It is advised that the mandate amount is set with some extra margin over the planned SIP amount. Example - If your SIP amount is going to be Rs. 20,000; create a mandate for Rs. 60,000. This will ensure that even if your actual SIP amount is more than Rs. 20,000 the same mandate may be used for payment.

Can I change the mandate amount

No, mandate amount cannot be modified. You will have to set up a new mandate with higher amount if your payment amount exceeds the current mandate amount.

Can I set up multiple mandates for the same bank account

Yes, you may set up multiple mandates with different amounts against the same bank account.

Can I cancel a mandate

Yes, you may cancel a mandate. At present, you cannot cancel a mandate using the app. Please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com for completion of this transaction using alternate mode.



Lumpsum

Lumpsum

Know more about the lumpsum mode and how to invest in lumpsum using the app

What is lumpsum investment

Lumpsum is a mode of investment in mutual fund schemes where the investor invests a sum in one go and doesn’t spread it over multiple instalments.

When do investors opt for lumpsum investment

Generally, investors invest in lumpsum mode in the following situations:

1. New Fund Offers - Investors subscrie to new fund offers with a gross lumpsum amount to get units at the offer price

2. Market corrections - If there is a significant market correction, investors invest lumpsum amounts to get units at lower NAV

Can I invest in lumpsum in any scheme

You may invest in lumpsum in any open ended scheme available for investment.

What is the minimum amount for lumpsum investment

Every mutual fund scheme has a specific minimum investment amount. Investors may invest in lumpsum at that level or more.

How do I get help with selecting schemes for lumpsum investment

You may explore our Knowledge Centre to get information about multiple scheme types and basis of selection of schemes suitabe for different investment objectives. For further assistance, please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com

How do I invest in lumpsum using Sadhan

1. You may open the lumpsum transaction screen by clicking on a shortcut on Mutual Funds home screen. Alternatively you may select a scheme from the collections and click on the band to open Lumpsum transaction screen.

2. Complete all the fields on lumpsum transaction screen and verify the order with OTP.

3. Proceed to pay the investment amount.

What are the important points to note while investing in lumpsum

Please note the following important points before setting up SIP:

1. Decide about the lumpsum amount and mode of payment

2. Ensure that the amount you enter is equal to or exceeds the minimum investment amount

3. Ensure that there is enough balance in your primary bank account or other linked accounts to pay the lumpsum amount

Which modes of payment can I use for lumpsum investment

You may pay for the lumpsum investment using Netbanking or UPI. In netbanking mode, you may pay from either your primary bank account or any of the other bank accounts linked to your mutual fund investment account.



Search

Search

Know more about our intuitive search features

How do I search for a specific scheme

You may search for schemes using following methods:

1. Select a category of schemes and AMC name to short list the relevant schemes. These filters assist you in looking for specific category schemes from a particular AMC. Example - Largecap schemes of SBI Mutual Fund or Midcap schemes of HDFC Mutual Fund.

2. Type the scheme name in the search text box.

How do I invest in a scheme from the search results

1. Scroll through the list of schemes from the search result and Click on a scheme you wish to select

2. Scheme information box will open, click on Buy or SIP to invest in lumpsum or SIP respectively



Portfolio

Portfolio

Know more about the portfolio view and direct transaction links

How do I access real time view of my portfolio

1. You may open the portfolio view by clicking on a shortcut on Mutual Funds home screen. 

2. Portfolio view will provide real time value and profit/loss on your total holding as well as individual scheme holding

3. You may click on 'Invest' or 'Redeem' for additional investment into or redemption from a particular scheme

Do I get to see a split of my portfolio into profitable and loss making investments

Yes, you may view the split of your holdings into profit making and loss making

How do I assess the performance of my investments by risk buckets

1. On the portfolio page there are tabs for risk category of schemes in your holdings

2. You may tap on a risk tab to view performance of schemes in your portfolio against that risk category

Do I get to see current P/L position of individual holdings in my portfolio

Yes, in portfolio you may view each scheme in your holding and real time profit/ loss for that scheme

How do I invest more in a scheme from my portfolio

You may click on 'Invest' for additional investment into a particular scheme

How do I redeem my holdings from the portfolio

You may click on 'Redeem' for redemption from a particular scheme

How do I get help with investing in and redeeming from my portfolio

For further assistance, please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com



Redeem

Redeem

Find out how to redeem holdings in your portfolio

How do I redeem my holdings from the portfolio

1. You may open the portfolio view by clicking on 'Redeem' shortcut on Mutual Funds home screen. 

2. Portfolio view will provide real time value and profit/loss on your total holding as well as individual scheme holding

3. You may click on 'Redeem' for redemption from a particular scheme

How will I receive funds from redemption of my holdings

1. Redemption proceeds are computed by the AMC at the NAV as of actual redemption date. Taxes and charges are deducted to compute the net proceeds. 

2. Net proceeds are credited to the primary bank account linked to your investment account

3. Such settlement takes place within 3/4 days from the confirmation of recedemption order. Exact time may vary due to holidays.

What are the important points to note while redeeming a holding

Key points to note while redeeming your holding:

1. If you are redeeming a holding to meet requirement for funds, please understand the tax implications and select an option with minimum tax liability

2. If redemption is planned ahead, please decide in advance how much will you reinvest the funds

3. If possible, always try to reinvest at least some part of the redemption proceeds

How do I get help with deciding which scheme holding to redeem

For further assistance, please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com



Information

Information

Find out about all the useful information that you may access on our mobile application. It is in the form of ready scheme collections and knowledge centre content.

Describe the type of information I can access on the app

We provide multiple scheme collections suitable for different investment objectives. You may refer to these, select a scheme and invest. You may also explore the 'Knowledge Centre' module to know more about scheme types and basis of selection of schemes. For additional information or help, please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com

How do I get support if I have queries about the information

Please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com to get in touch. Our support team will review your query and revert with the information as soon as possible. They will also assist you with booking a transaction, should you have queries with it.

How do I get support with personalized view of the information

Please send us a whats app text using links available on the app or write an email to us at support@sadhanwealth.com to get in touch. Our support team will review your query and revert with the information as soon as possible. They will also assist you with booking a transaction, should you have queries with it.

How can I receive regular updates and announcements

You may join the 'Sadhan community' by sending us a whats app text through links available on the app. Once you join the community, you will start receiving regular updates from us. The update messages will carry links to the app for doing a transaction. You may leave the group by sending us a text 'STOP'.



Scheme Collections

Scheme Collections

We put together multiple collections of schemes, suitable for different investment objectives. Find out how you can access them and start investing in schemes of your choice.

What do experts recommend for new investors

For the new investors just beginning their investment journey, experts recommend the following:

1. Invest in schemes with moderate risk profile to generate good returns without exposure to high risk

2. Invest in schemes managed by the industry leaders I e reputed large AMCs with many years of experience

3. Start in SIP mode and keep investing for 3/5 years to be able to achieve a good return and appreciation

Is there a ready list of schemes collated as per market best practice

Yes, in line with market best practice for beginners we have collated a list of such schemes with good past performance. These schemes meet the criteria recommended for beginners by the experts and have a track record of good performance. For a user new to investing, this can help with getting started.

How do I access the collection of schemes for beginners

Please follow these steps to view beginners' collection:

1. You may open the collection by clicking on the link on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in a scheme from the beginners' collection

Please follow these steps to invest in a scheme from beginners' collection:

1. You may open the collection by clicking on the relevant link on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

Is there a ready collection of top performing schemes

Yes, in line with market best practice for identifying top performing schemes, we have collated a list of such schemes. These schemes have a track record of good performance. For a user with the investment objective of good returns and capital appreciation, this ready list can help.

How do I access the collection of top performing schemes

Please follow these steps to view top performing collection:

1. You may open the collection by clicking on the link 'Stars' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme

.3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in a scheme from the top performing collection

Please follow these steps to invest in a scheme from top performing collection:

1. You may open the collection by clicking on the link 'Stars' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

How do I access the latest list of NFOs

Please follow these steps to view NFO collection:

1. You may open the collection by clicking on the link 'NFO' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in NFO

Please follow these steps to invest in a scheme from NFO collection:

1. You may open the collection by clicking on the link 'NFO' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

How do I invest in a scheme from the largecap collection

Please follow these steps to invest in a scheme from Largecap collection:

1. You may open the collection by clicking on the link 'Largecap' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

How do I access the collection of midcap schemes

Please follow these steps to view Midcap collection:

1. You may open the collection by clicking on the link 'Largecp' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in a scheme from the midcap collection

Please follow these steps to invest in a scheme from Midcap collection:

1. You may open the collection by clicking on the link 'Midcap' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

How do I access the collection of debt schemes

Please follow these steps to view Debt collection:

1. You may open the collection by clicking on the link 'Largecp' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in a scheme from the debt collection

Please follow these steps to invest in a scheme from Debt collection:

1. You may open the collection by clicking on the link 'Debt' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

How do I select a scheme on the basis of performance

Please follow these steps to view schemes based on performance:

1. You may open the collection by clicking on the link 'Performance Based' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

Can I apply a category filter on the performance based view

Yes, when you wish to select a scheme based on performance and growth potential; you may apply the filter of Largecap, Midcap and Smallcap for a more focused search.

How do I invest in a scheme from the performance based view

Please follow these steps to invest in schemes based on performance:

1. You may open the collection by clicking on the link 'Performance' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

How do I select a scheme on the basis of risk category

Please follow these steps to view schemes based on risk:

1. You may open the collection by clicking on the link 'Risk Based' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

Can I apply a category filter on the risk based view

Yes, when you wish to select a scheme based on risk profile; you may apply the filter of High, Moderate and Low for a more focused search.

How do I invest in a scheme from the risk based view

Please follow these steps to invest in schemes based on Risk:

1. You may open the collection by clicking on the link 'Risk' on Mutual Funds home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

Is there a ready collection of schemes with minimum SIP amount of Rs. 100

Yes, there is a ready list of schemes where you may start SIP with as low as Rs. 100/- This is an ideal option for Daily SIP where you minimise the impact of market fluctuations on the price at which you get the units.

How do I access the collection of SIP 100 schemes

Please follow these steps to view SIP 100 collection:

1. You may open the collection by clicking on the link 'SIP 100' on SIP home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in a scheme from the SIP 100 collection

Please follow these steps to invest in a scheme from SIP 100 collection:

1. You may open the collection by clicking on the link 'SIP 100' on SIP home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment

Is there a ready collection of schemes with minimum SIP amount of Rs. 500

Yes, there is a ready list of schemes where you may start SIP with as low as Rs. 500/- This is an ideal option when you want to split your SIP amount and invest in multiple schemes.

How do I access the collection of SIP 500 schemes

Please follow these steps to view SIP 500 collection:

1. You may open the collection by clicking on the link 'SIP 500' on SIP home screen.

2. Go through the list of schemes and select a scheme.

3. Click on a scheme band, go through scheme information in brief and detailed

How do I invest in a scheme from the SIP 500 collection

Please follow these steps to invest in a scheme from SIP 500 collection:

1. You may open the collection by clicking on the link 'SIP 500' on SIP home screen.

2. Go through the list of schemes and select a scheme.

3. Read the scheme information and click on a link to open investment screen

4. Complete your order details and pay for the investment